LOST OR STOLEN SHEARS: Only one claim for lost or stolen shears may be submitted per year. Customer must file a police report and provide a valid claim number with warranty replacement request. A $150 (plus applicable tax) replacement cost per lost or stolen shear will be charged to the customer prior to shipment of any replacement shears.
DAMAGED SHEARS: Only two claims for damaged shears may be submitted per year. The damaged shear must be sent to Hattori Hanzo for inspection before a claim can be approved. Once approved, a $150 (plus applicable tax) replacement cost per shear will be charged to the customer prior to shipment of any replacement shear. All replacement shears will be of like-kind and quality. No other products or accessories are covered under the program. Hattori Hanzo Shears reserves the right to deny any claim and to fully investigate any claim of lost, stolen or damaged shears.
My first set of four shears are absolutely beautiful, smooth cutting and comfortable. I’m highly satisfied with this investment for my career!
This was good.
3941 Park Drive, Suite 20-446,
El Dorado Hills, CA 95762
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